Reference

How pcjili Handles Your Personal Information

Your account data, payment details and session activity are handled with clear rules — no vague policies, no hidden sharing.

Account data protectedGCash, Maya, InstaPay transaction privacyYour rights, clearly statedNo third-party data sellingContact us anytime
pcjili How pcjili Handles Your Personal Information
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

Security on your account is not just a checkbox. Every login session on pcjili uses encrypted connections, and payment data linked to your GCash, Maya or InstaPay wallet is never stored in plain text on our end. Here is how the four main areas of data protection apply to your account.

Cookie Use

We use session cookies to keep you logged in across your browser and mobile view. Preference cookies remember your settings. You can clear these from your device browser at any time without losing your account.

Payment Data Handling

GCash, Maya and InstaPay transaction references are stored to verify withdrawals and reconcile your account wallet. We do not store your full e-wallet PIN or bank credentials at any point.

Account Security

Login access uses OTP verification sent to your registered mobile number. If you switch devices, the OTP step re-triggers automatically — so an unrecognised device cannot access your account silently.

Data Retention and Deletion

You can request account deletion through live chat or email. Once verified, we process the request under applicable retention rules — some transaction records may be kept as required by law before full deletion.

REACH OUR TEAM

Contact pcjili About Your Privacy

If you want to review, correct or delete data we hold on your account, or if you have a question about how a GCash or Maya transaction was recorded, our support team is the right first stop. Reach us through any of the channels below and we will respond to data-related requests as a priority.

Team online

Live Chat

Start a live chat session from your account dashboard. Data requests and privacy questions are handled directly — no transfers to another department.

Email Support

Send your request to our support email address listed in your account settings. Include your registered mobile number so we can verify your identity quickly.

Account Help Centre

The Help Centre inside your account covers data access steps, account deletion requests and how to update payment details tied to your GCash or InstaPay wallet.

What You Need to Know About Your Data

These are the questions we hear most often about data, privacy and account rights on pcjili. Each answer is specific to how our platform works — not generic policy language.

We collect your name, mobile number, email and the payment method you register — GCash, Maya or InstaPay. Session and device data are also collected automatically when you log in.

Transaction references are shared only with the payment processor needed to complete your deposit or withdrawal. We do not share your financial data with advertisers or unrelated third parties.

Open a live chat session or send a request to our support email from your registered address. We verify your identity first, then provide a summary of what we hold within a reasonable timeframe.

Yes. Submit a deletion request through live chat or email support. After identity verification, we process it under applicable retention rules — some payment records may be held as legally required before removal.

We use session cookies for login continuity and preference cookies for your display settings. You can clear or block cookies in your mobile or desktop browser without losing your account credentials.

No. We do not sell personal data. Data is only shared with payment processors for transaction completion and with parties required by applicable law — never for third-party marketing purposes.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.